Apprenticeship - L5 Operational/ Departmental Manager  
Course Overview


The ILM Level 5 Diploma qualification has been developed in line with the latest management standards to support learners undertaking an Operations/ Departmental Manager apprenticeship.  

This apprenticeship is ideal for individuals who manage teams or projects and are responsible for achieving operational or departmental goals and objectives as part of their organisation's strategy. 

This is an interactive and practical course which will take a minimum of 18 months to complete on a part—time basis.

It will enable you to use core management techniques to drive better results, develop your ability to manage and lead, motivate and inspire, as well as day—to—day management and help you to raise your profile in your organisation.

Learners will benefit from a blended delivery approach through workshops, ILM Solar — the new digital learning platform, tutorials and webinars.

Assessment is by workplace observations, practical tasks at work, questions plus an End Point Assessment which includes a portfolio, multiple choice knowledge test and a professional discussion. | 01793 236245

Some facts  

Benefits for Learners

Develop a range of essential management skills, applied and refined in a real working environment.  

Build the leadership capability to motivate teams and influence with confidence.  

Gain a board understanding of key management and leadership theory to underpin and support growth and performance. 

Raise your professional profile within your organisation.

Benefits for Employers

Target your learning & development in complete alignment with the latest apprenticeship standards ensuring all learning is relevant, with no gaps in knowledge.  

Maximise candidates' confidence and readiness for End Point Assessment.  

Reward learner engagement and drive completion with ILM digital credentials.  

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