Description

Our Level 3 Technology programme focuses on providing training to employees, based on business needs. Over the 12-month programme, Apprentices will cover topics which will give them the knowledge and skills to support growth within an organisation.

This programme accommodates the needs of an organisation, with participants developing existing and new skills whilst learning how to maintain ICT equipment and systems, the fundamentals of cabling and wireless connectivity and the configuration of remote management systems.

Modules

Module 1 – Maintain ICT Equipment and Systems

Module 2 – Install, Configure and Upgrade ICT Software

Module 3 – Principles of ICT System Data Security

Typical Job Roles: Help Desk Technician, First/Second Line Support, Network Support, IT Infrastructure Technician, Desktop Support Engineer